< BACK

Our Philosophy & Mission

The Surplus Warehouse philosophy has always been to run a low overhead operation in order to pass greater savings onto our customers. Our sole mission is to improve the organization, function, and atmosphere of our customers, warehousing, production, and assembly work areas. We've approached our mission through such innovations as used and new industrial storage rack, pallet jacks and trucks, metal warehouse shelving, etc. and by employing a knowledgeable sales staff that can assure maximum usability.

Our Obsession with Customer Service

We believe in giving our customers the best possible service at an exceptional value. If a customer is unhappy, it is our policy to do whatever it takes to make it right. We'll work with you to get your ideas from paper to real world solutions that enable you to realize a better return on your investments in a shorter time frame. The Surplus Warehouse offers a wealth of layout assistance and functional solutions to optimize productivity in your workspace. At the core of our support is a talented group of sales professionals who are so obsessed with customer service that they will see your project through completion and follow up to ensure complete satisfaction.